returns

We have a returns policy of 14 days to send back any item you are unhappy with.  Please notify us within 48 hours of receipt of purchase at info@coco-riko.com

To be eligible for a return, your item must be unused and in the same condition that you received it

To complete your return, we require a receipt or proof of purchase

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days

Sale items 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded

Exchanges 

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@coco-riko.com and send your item to: coco riko, C/ Pere Frances 19 - 5a, IBIZA, 07800

Shipping

To return your product, you should mail your product to: coco riko, Flat 1, 19 The Gardens, London, SE22 9QE

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund

Depending on where you live, the time it may take for your exchanged product to reach you, may vary

 

If you have any further queries regarding your order, please contact info@coco-riko.com